PLATFORM ONLINE 3 Dark Stores β€’ 5 Stores β€’ 4 Active Riders β€’ 98.4% On-Time SLA
Open Storefront β†—

User Roles & Granular Permission Matrix

Role-based access control (RBAC) across Warehouse, Finance, Dispatch, and Store levels

Access Permission Matrix

10 System Roles Defined
Role Title Scope View Analytics Order Dispatch Pick & Pack Finance & Payouts Manage Vendors System Settings
Super Admin Full Root βœ…βœ…βœ…βœ…βœ…βœ…
Operations Manager Live Fleet & Hubs βœ…βœ…βœ…βŒβœ…βŒ
Dark Store Hub Manager Hub Specific βœ…βœ…βœ…βŒβŒβŒ
Picker & Packer Workbench βŒβŒβœ…βŒβŒβŒ
Finance Manager Accounts βœ…βŒβŒβœ…βŒβŒ
Customer Support Agent Tickets ❌❌❌❌❌❌
⚑ DEMO ROLE:

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